SO... there are too many robocalls... made by robots and spoken by recordings and controlling them would alleviate a lot of frustration experienced by people.
These are dehumanized and dehumanizing.
They try our patience.
They have a negative effect of real communication amongst people...much more so then posting on Facebooks, etc...
SO STOP THEM...
And then there are the incoming call filtering systems one is up against when calling a corporation such as your bank, or Xfinity or ATT, etc... Those try one's patience, too, as you want to talk to somebody... a real person! But first - type you account number (long and easy to make a mistake) and this even as they know from what telephone number you are calling and thus who you are AND THEN -- if/when you get to a person you need to repeat that again (and sometimes again and again....). Another dehumanizing experience.
Terrible! And truly and really changeable WITHOUT adversely effecting privacy or free speech or humanity.
Robocalls can be stopped by legislation requiring callers to fully identify themselves and by allowing we who get the calls to opt IN if we want to.... rather then having some opportunity to opt out.
Call filtering is somewhat mitigated by those companies who give you the option of being called back when it is your turn so you don't have to wait listening to music and advertisements. That is the best solution I think. While it is true companies can hire and make available more customer service representatives I can understand there are limits to how many people companies want to have -- just in case. Call-backs are ok, by me.... as long as when the call back comes I get connected rather immediately to a person.
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